As the Chinese New Year approaches, we would like to inform you about potential impacts on orders manufactured in our Chinese factory.

This information will help you plan ahead and maintain seamless communication with your clients.

📅 Key dates to remember

To ensure timely delivery of your shutters, please take note of the following:

• ✔️ Orders placed and confirmed by 10th January - Shutters will be manufactured and shipped from China before the Chinese New Year, adhering to the usual delivery schedule.
• ❗ Orders placed and confirmed after 10th January - These will be processed in queue order. Due to the holiday period, there is a high chance that these orders will be shipped only after the Chinese New Year concludes, resulting in potential delays of 2–3 weeks.

🤝 How to support your clients

We recommend discussing these potential delays with your clients during surveys and order consultations to help them plan accordingly for that time of the year.

Your clients will surely appreciate your transparency and understand the situation.

Clear communication will help manage their expectations and ensure satisfaction with your service.

About the Chinese New Year

Also known as the Spring Festival, Chinese New Year is the most significant traditional holiday in China.

In 2025, it begins on 29th January, marking the Year of the Snake.

Public holidays in China will be observed from 28th January to 4th February 2025, during which factories, including our partner facility, will close.

Additionally, several days before and after the official holiday period are typically allocated for employee travel to and from the factory, impacting overall production schedules.

🚚 Reliable alternative – our Romanian factory

To avoid delays, consider placing orders for composite shutters manufactured in our Romanian factory. Our European production is unaffected by the Chinese New Year, offering a dependable solution with:

• A typical lead time of 2–3 weeks
• Weekly road deliveries to the UK for consistent and timely arrivals

We remain committed to supporting your business during this period. For any questions or additional support, please don’t hesitate to contact us.

Thank you for your understanding and continued partnership.

If you have any questions or need assistance, our team is ready to support you.